oh my god. last weekend, i was leaving cebu after a few days of holiday. at the airport, i noticed the girls handling the cebu pac counter with morose looking faces. as my turn came, i just wanted to tell her that i wanted an aisle seat. and she didn't even give me a single glance and kept punching away like an idiot with a distorted face. thus i could NOT talk to her when she doesn't even look at me. she handed my boarding pass without a single eye contact! and i felt like i have been brushed off unceremoniously.
now look. i am no queen or princess of england, and nor do i expect red carpets rolled before me, but i want "real people" - not stupid robots - dealing with me.
there have been a steady series of complaints hurled against the cebu pacific people from all over the country and abroad. in fact, i've read several months ago a full thread of complaints against these nincompoops from so many different people all over the country regarding their brazen neglect for proper decorum and customer service satisfaction. ang babastos ng mga taga cebu pacific! sino ba itong mga lintik na pinag ha-hire ni gokongwei na puro walang modo!
Try the travel threads of Pinoy Exchange site - there are numerous complainst against this budget airline!
my blog friend who travels all over the world - eye in the sky - also had a similar experience. he emailed me saying sometime last year, when he was jetsetting manila-cebu-davao-manila all in a span of 1 month., he encountered the very same "kabastusan" from these cebu pac people who man the counters in all THREE CITIES! parehong matitigas ang mukha who won't look at their passengers when you deal with them. i didn't realize i would experience this myself. i thought this only happens to other people.
jesus, talk about "flying the friendly skies" - obviously NOT with cebu pacific. these nincompoops being hired by this budget airline have budget grace, budget charms, and budget manners.
Paging their owner, Mr.Gokongwei. i BEG you to PLEASE TRAIN YOUR STAFF WELL! It's not enough that you offer cheap rides. You have to learn how to treat your customers well! Your airline business won't really get far if you forsake hiring people who know how to treat customers! Ma-ka-KARMA din kayo and i'd be sad to see your business go to the dogs!
You know what, people, GOOD MANNERS AND RIGHT CONDUCT are universally taught in grade school!
Mr. Gokongwei, you have to TEACH THEM that again instead of sitting on your fat tycoony arse!
Hay naku, there's so many IDIOTS populating CEBU PACIFIC!
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